Denies Evidence Without Adequate Answer The Follo
Denies Evidence Without Adequate Answer The Follo
CTA 7: Kaizen at San Francisco General Hospital.
Links to short news items and video about SF General’s initiative to adopt Kaizen to improve its operations and the challenges it still faces along its journey. Staff members at SF General employed Kaizen in areas such as reducing patients’ average wheels-in to incision time to shaving average wait time in its Urgent Care unit. These improvement efforts, while commendable, did not eliminate errors completely. Ironically, around the same time Kaizen implementation at SF General Hospital was reported, another news broke about that SF General lost a female patient for two weeks, and she was eventually found dead in a hospital stairway.)
News Item 1: S.F. General following ‘Toyota Way’ to efficiency (clicking this link will download the item as a PDF file)
News Item 2 (includes video): Body of Missing Woman Found at San Francisco General Hospital (Links to an external site)
Critically analyze the information contained in news article and the video. Then write well-thought out answers to the questions below:
- Why are hospitals, such as San Francisco General Hospital, adopting the ‘Toyota Way’?
- Which of the many Japanese terms (listed in the Glossary provided in News Item 1) could have prevented the lost patient? Explain the rationale of your choice(s).
Rubric
Critical Thinking Rubric.
Criteria | Ratings | Pts | ||||
---|---|---|---|---|---|---|
This criterion is linked to a Learning OutcomeIdentifies and Summarizes issue at hand |
|
5.0 pts |
||||
This criterion is linked to a Learning OutcomePersonal and other salient perspectives and positions |
|
5.0 pts |
||||
This criterion is linked to a Learning OutcomeQuality of evaluation and analysis |
|
5.0 pts |
||||
This criterion is linked to a Learning OutcomeConclusions, implications, and consequences |
|
5.0 pts |
||||
Total Points: 20.0 |
CTA 7: Kaizen at San Francisco General Hospital.Links to short news items and video about SF General’s initiative to adopt Kaizen to improve its operations and the challenges it still